Afif Khoury, CEO of SOCi, has forged a career spanning over 25 years at the forefront of technology and data-driven innovation. It’s time to call out the software industry: We’re stuck in the past.

Enterprise software is evolving rapidly. AI is reshaping SaaS categories and forcing both vendors and buyers to adapt. It reminds me of working in R&D in the U.K. automotive industry in the 1980s, ...

Open-source software tools continue to increase in popularity because of the multiple advantages they provide including lower upfront software and hardware costs, lower total-cost-of-ownership, lack ...

The customer journey mapping software market demonstrated strong growth momentum with a valuation of USD 1.2 billion in 2024, reflecting rising enterprise investments in customer experience ...

Abstract: Software maintenance and evolution are critical processes that ensure software systems remain functional, efficient, and adaptable over time. This article explores the four primary types of ...

Researchers at Google have unveiled a new workflow to improve scientific software using artificial intelligence 1. The company built evolutionary ‘trees’ of software tools for six tasks. The ‘nodes’ ...

The transition from traditional content management systems (CMS) to digital experience platforms (DXP) and the adoption of headless architecture mark a new era of content delivery and customer ...

In most discussions about generative AI, people tend to focus on the things that tools like ChatGPT, Midjourney, Google Bard and Bing Chat can do. And it's easy to understand why – these impressive ...