When clients of the cloud-based-software provider ServiceNow contact the company's customer support center, 80% of the cases — in the form of calls and chat messages — are handled without any human ...

Here’s a look at 20 innovative companies that are driving the evolution of cloud software across enterprise applications, business process management, and data platforms and analytics. Global spending ...

Investment in generative artificial intelligence (GenAI) is ramping up at an impressive rate, with spending projected to grow at an annual rate of 36% through 2030. A Forrester study (commissioned on ...

Since the start of the year, Anthropic has triggered four separate selloffs. It started with the launch of Cowork plugins on February 3 that fundamentally challenged the predictable “seat-based” ...

ORLANDO, FL / ACCESS Newswire / March 17, 2026 / RedChip Companies, an industry leader in investor relations, media, and research for microcap and small-cap companies, today announced its upcoming AI ...

The pace of change surrounding artificial intelligence will undoubtedly affect software companies. The future of software is less clear today than it was a year ago, in our view, which informs our ...

With software stocks badly trailing the rest of the tech sector of late, investors told CNBC that they're buying the dip and predicted a flurry of deals. Shares of Salesforce, ServiceNow and Adobe ...

Snowflake CEO Sridhar Ramaswamy advises software firms to prove product value in the AI era, advocating usage-based pricing ...

Editor’s note: This article was updated on February 5th. These are anxious times for software bosses. Not long ago they were sitting pretty thanks to juicy margins and a widespread belief that, as one ...

Global spending for cloud computing software continues to surge, fueled by AI adoption and digital transformation initiatives, with Software-as-a-Service revenue nearing $300 billion in 2025, ...