Sprout Social earns G2's 2025 Best Software Awards for nine consecutive years, recognized in seven categories for customer satisfaction. Sprout Social, a leading provider of cloud-based social media ...

What Happened? A number of stocks fell in the morning session after a broader market rotation out of the technology sector ...

The elimination of decades of inadequate communication channels will suddenly unleash a tide of many opportunities, as well as challenges, for most organizations.As Web 2.0 applications move more ...

In today’s digital landscape, many customers will first turn to a company’s social media platforms even before researching customer reviews. However, navigating and managing multiple social media ...

Students live on Facebook. So study tools that act like social networks should be student magnets—and maybe even have an academic benefit. At least that’s the idea behind a new crop of Web services ...

In this column, we typically write about the practical use of social software. This month, we’d like to step back and look at the broader cultural implications of social software. We define social ...

The key to collaboration is communication: we need to be able to talk to each other to get stuff done. And it’s a compelling facet of the global, hyper-networked, social and mobile new world of work ...

If you're one of those people wondering how vendors of social software, like Jive Software, Mzinga, and Communispace-- not to mention free public platforms like Twitter and Facebook-- can survive in ...

Social software such as email, instant messaging (IM) programs, blogs and personal networking services are bridging the gap between the online and offline world, and both business and society can be ...