ROCHESTER, N.Y. – Over the course of the next three years, every home that gets power from RG&E will be getting switched over to a smart meter. But many customers continue to be concerned about how ...

After we posted about National Grid’s smart meters coming to Buffalo, our comment section filled up fast. We went through ...

Evelyn Francis is so petrified at warnings from her energy supplier that her hot water and heating could be cut off unless she gets a new smart meter, she has been having panic attacks and has even ...

NYSEG and RG&E are installing the latest in energy use technology − smart meters − across their wide customer base that includes more than 1 million electric hook-ups and 500,000 natural gas services.

Hello! I cover the Eastern Suburbs for 7 News WKBW. If you have a story idea, please email me at Michael.Schwartz@wkbw.com BUFFALO, N.Y. (WKBW) — Last week 7 Problem Solvers looked into complaints ...

Millions of UK households who have a smart meter have been warned over a possible rule change. The UK smart meter rollout must provide stronger protections for those left without functioning meters or ...

Today, the Government and Ofgem have shared a package of proposed smart meter reforms to “give consumers clearer rights and better compensation.” "Far too many smart meters, likely one in five, don’t ...

Most of us would never intentionally bring something unsafe into our homes. That's why we research new products before buying them. None of us wants to look back and think we exposed ourselves or our ...