Even if your customers are pleased with your products and services, there are many opportunities before, during and after the transaction to satisfy or annoy them. Whether it is the experience they ...

In her position as a traffic manager for an advertising agency in Wilmington, Delaware, Suzanne Fields’ duties include working on procedures to make sure everything flows smoothly. Looking to ...

As we have previously covered on this blog, the primary purpose of Lean Six Sigma (LSS) methodology is to eliminate waste and reduce variation in manufacturing, service and design processes, thus ...

Businesses use Six Sigma methods to improve the quality of their manufacturing processes by discovering and correcting the causes of imperfections and errors. The development and pursuit of new ...

Six Sigma refers to a data-driven approach used by companies to upgrade their business processes. The method uses a five-step methodology to eliminate defects at all stages within a company. Six Sigma ...

In this article, we will define what is Six Sigma from a variety of perspectives. The benefits of Six Sigma will be presented ...

Startups operate in a fast-paced environment where resources are scarce, time is of the essence, and the margin for error is ...

FORT BRAGG, N.C. (Nov. 21, 2011) -- Complex processes can lead to unintended, and multifaceted, challenges that can consume more time and money than necessary. Whether it is inventory control, the ...

A business is run on the work of different cross-functional teams with the understanding that each person adds unique expertise and skill sets. Continuing to develop those skills through ...

Will Kenton is an expert on the economy and investing laws and regulations. He previously held senior editorial roles at Investopedia and Kapitall Wire and holds a MA in Economics from The New School ...

Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and ...

Despite the methodology’s quick and sweeping effect on major corporations across the globe, Six Sigma isn’t an idea that sprung up out of nowhere. It represents decades–centuries, even–of innovation ...