You’ve heard the advice, and probably followed it too: Always ask open-ended questions and never limit yourself to Yes/No answers. It’s well-intentioned advice, but it’s wrong. I ask questions for ...

Forbes contributors publish independent expert analyses and insights. Coach and speaker covering leadership and workplace confidence. This voice experience is generated by AI. Learn more. This voice ...

“It stops them in their tracks every time,” I was telling a colleague. “It helps them think about their work in a new way.” This is my response when asked about how I get executives to open their ...