PHILADELPHIA--(BUSINESS WIRE)--Comcast and Connect Direct, a subsidiary of Communication Service for the Deaf (CSD), today launched customer service support via American Sign Language (ASL) for ...

LEESBURG, Va. (ABC7) -- In an absolutely heartwarming showcase of caring for others, a Starbucks cashier in Leesburg learned sign language so she could provide the "same experience as everyone else" ...

Add Yahoo as a preferred source to see more of our stories on Google. A Starbucks barista is earning plenty of praise for her viral exchange with a deaf customer. Brianna Roth is an interpreting ...

When Ibby Piracha walked into his favorite Starbucks last Friday, he had more than just his favorite blended beverage waiting for him. The man who is deaf approached the counter to order, and his ...

Spectrum on Tuesday debuted a new American Sign Language interpreter service at two local stores for customers who are deaf or hard of hearing.  Reporter {{description}} Email notifications are only ...

Responsible customer service departments establish methods and techniques for gracefully handing language barriers to provide superior customer service. Language barriers may be based on speaking ...

FAYETTEVILLE, N.C. — A North Carolina teenager who works at Chick-Fil-A is getting widespread recognition for making a hearing impaired customer feel special. A video of the teen employee was recently ...

Ibby Piracha, 23, buys coffee from his neighborhood Starbucks in Leesburg, Va., two or three times a week. Each time, Piracha, who is deaf, steps to the counter and types his order into his phone for ...