A 15-year champion of consumer affairs, Yvette leads on telecoms content at Which?, helping consumers navigate the market and exposing bad practice. Shell Energy Broadband has announced that its ...

ISP Shell Energy has generated the most amount of complaints to UK comms regulator Ofcom of all the major broadband providers, mainly due by faults and service issues. UK comms regulator Ofcom’s ...

Shell has, this weekend, edged closer to buying the Post Office’s broadband operations, in a deal that would push it further into the UK telecoms market. The news comes following a weekend of talks ...

Postal workers have finally had their names cleared of theft. Oil giant Shell is said to have made a surprise entry into the race to snap up the Post Office’s telecoms division, paving the way for a ...

A 15-year champion of consumer affairs, Yvette leads on telecoms content at Which?, helping consumers navigate the market and exposing bad practice. Shell Energy Broadband, TalkTalk and ID Mobile have ...

Shell Energy will increase prices for some broadband customers twice in the next six months, it has confirmed. The internet service provider has informed all customers who signed-up to one of its ...

Shell Energy broadband customers who joined the provider or renewed their contract before this year will see their prices hiked from 1 September. All home phone users will also see the cost of calls ...

Shell Energy generated the most complaints about home broadband in the final three months of last year, new figures show. Regulator Ofcom said the company had generated 15 complaints for every 100,000 ...

Hundreds of thousands of Shell Energy customers will see broadband and home phone price hikes of up to £36 a year in January – but you can leave your contract penalty-free if you're affected. The ...