ServiceNow is deepening its existing partnership with Anthropic, further integrating the AI startup's Claude models to power its own offerings, according to a company memo reviewed by Axios. Why it ...

As enterprises move from AI pilots to production-grade deployment, a quiet but critical change is underway: AI is no longer being tested at the edges of workflows, it is being embedded into the core ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now ServiceNow today announced its latest ...

ServiceNow and Qualtrics have announced the latest progression in their ongoing partnership, with a new tool that aims to give IT and customer service agents a single view of employee and customer ...

Visa's collaboration with technology firm ServiceNow aims to create a GenAI-powered approach to managing banks' complex transaction disputes. Even if a bank wins a dispute, it often loses time and ...

ServiceNow's product lead for HR applications, Jennifer Stroud, is going after the HR enterprise apps industry in a big way. Although ServiceNow is typically associated with IT Service Management, in ...