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ServiceNow is using its Knowledge customer conference in Las Vegas to relaunch a feature of its latest software release that it feels did not get enough attention first time around: Procurement ...

Enterprise workflow software giant ServiceNow Inc. is beefing up its platform with yet another dose of generative artificial intelligence capabilities. The new features, which come as part of the new ...

Gartner ranks ServiceNow No. 1 in Service Operations, Business Workflow Automation, and Service Desk Use Cases According to Gartner, “IT service management (ITSM) platforms offer workflow management ...

I recently had a chance to sit down with Matt Schvimmer of ServiceNow to talk about the news of their HR Service Automation application. The conversation was about how their Service Automation ...

Company News: Expensive solutions from vendors like ServiceNow have been the only option for large organisations until now. Atlassian’s release of Jira Service Management provides a cloud solution ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. “The biggest gain that we’ve seen has been developing our own ...

Now Platform ® Quebec release features new Creator Workflows and App Engine Studio to accelerate the pace of digital transformation, enabling fast low-code app development across the enterprise to ...

8Flow, which develops enterprise workflow mapping technology that uses AI to clearly show how processes interact with each other and with data across multiple workflow platforms such as ServiceNow and ...