Astreya, a global leader in AI-first managed services for IT, today announced the expansion of its AI-first service desk capabilities through the integration of 3CLogic's voice AI and contact center ...

ServiceNow recognized for its ability to execute and completeness of vision “ServiceNow’s leadership in ITSM stems from our belief that people’s experiences with technology at work should be as simple ...

BENGALURU, India, Sept. 21, 2021 /CNW/ -- Infosys (NSE: INFY) (BSE: INFY) (NYSE: INFY), a global leader in next-generation digital services and consulting, today announced its collaboration with ...

ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, the leading voice-enabling and cloud contact center solution for ServiceNow®, today announced the integration of its voice and SMS features and capabilities ...

Here's a look at how the cloud leaders stack up, the hybrid market, and the SaaS players that run your company as well as their latest strategic moves. Read now ServiceNow said it will integrate its ...

Xerox using ServiceNow Field Service Management to simplify field service experience for technicians and drive better customer outcomes The COVID-19 pandemic sparked new levels of ingenuity and ...

Datacom is now using the ServiceNow AI Platform for service delivery transformation, internally and externally, throughout Australia and New Zealand. The transition to ServiceNow’s modern, integrated, ...

We've seen Salesforce and Oracle make moves on the service management market, but the growing importance of the sector might be gauged on Wall Street’s response to ServiceNow’s latest quarterly ...

Jira Service Desk and ServiceNow are software platforms that started their lives as something other than a field service management (FSM) solution, but for many companies these tools work perfectly to ...

IT giant Infosys on Tuesday announced its alliance with digital workflow company ServiceNow to provide enterprise-level service management for manufacturing customers. In a regulatory filing, Infosys ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--For six years running, ServiceNow (NYSE: NOW), the company that makes work, work better for people, has been named a Leader in the 2019 Gartner Magic Quadrant for ...