A service management portal helps organizations structure and enhance the service experience. It provides customers a consistent way to request services from dedicated service catalogs and knowledge ...

From its early roots in IT service management, ServiceNow is spreading out to streamline the way people request help and action across the enterprise ServiceNow has quietly risen to become one of the ...

Management systems for DevOps have grown in popularity over the years, as many organizations have brought software developers, IT and DevOps under a single roof. Software platforms like Jira Service ...

The Now Platform Tokyo release from ServiceNow, designed in response to customer concerns about changes in the macroeconomic environment, is targeted at helping businesses better attract and retain ...

The operations of the federal government are getting more complex, involving more and newer technologies. As agencies undertake digital transformation efforts, they need to become more efficient in ...

ServiceNow wants to be 'the' cloud platform business. And it has huge potential to do that - if it can sell service management as the new class of enterprise software. Every company is a 'platform' ...