BOSTON, Sept. 30, 2025 /PRNewswire/ -- PTC (NASDAQ: PTC) today announced the availability of new service lifecycle management (SLM) AI offerings in its ServiceMax ® field service management solution ...

SLM provides a holistic approach to service management, touching every aspect of customer service. As service operations have become more complex, and more important to the enterprise bottom line, ...

Today, automation/robotics original equipment manufacturers (OEMs) find themselves focusing primarily on scaling product development and innovating their solutions as demand increases. Unfortunately, ...

Bill Pollock of The Service Council recently interviewed Bill Berutti of PTC about the impact SLM can have on your business. Pollock: You’re out in the field speaking to service executives every day.

Post-sales service is one area of the supply chain where profit potential still remains untapped by many manufacturers. But that may be changing with mounting evidence of its impact on a company's ...