Every professional knows that technology can malfunction at any time and in unexpected ways. When things go wrong, end users — whether employees or customers — need a way to report the issue to a ...

Business Information Services has transitioned to University Technology Solutions (UTS) and the SPOC Ticketing System is migrating to a new Management Ticket System (Service Now) and you will be able ...

ORCATS, a legacy ticket allocation system, has been causing several issues for the British rail industry. James Bain, CEO at Worldline discusses the issues. Credit: ShepherdMedia. Operational research ...

THE SECURITIES and Exchange Commission (SEC) has rolled out an upgraded online ticketing system, iMessage, that centralizes services and allows users to track inquiries and complaints in real time.