Diginomica

ServiceNow, the Swiss Army knife of service management

From its early roots in IT service management, ServiceNow is spreading out to streamline the way people request help and action across the enterprise ServiceNow has quietly risen to become one of the ...
ITWire

NICE and ServiceNow announce strategic partnership to deliver AI-powered customer service fulfilment across the enterprise

COMPANY NEWS: Fully automated solution connects real-time customer engagement with enterprise workflow automation to eliminate service gaps and drive faster, smarter resolutions. By combining industry ...
Seeking Alpha

ServiceNow Reimagines CRM for the AI Era to Sell, Fulfill, and Service on One Unified Platform Providing Exceptional End-to-End Experiences

AI-powered CRM orchestrates work across departments for fast, seamless experiences across the entire customer lifecycle to drive productivity and fuel growth New AI agents for CRM make true ...
Statetechmagazine

ServiceNow Drives Improvements in Municipal IT Service Management

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. “The biggest gain that we’ve seen has been developing our own ...