Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company TM, today announced Forrester Research named Pega a Leader in The Forrester Wave TM: Customer Service Solutions, Q1 2026 (1).

Survey shows homeowners choose Pros for digital convenience, AI-assisted communication and clear pricing—proving that customer experience now wins the job SAN DIEGO, Dec. 15, 2025 /PRNewswire/ -- ...

Software firms drive innovation, create long-lasting customer relationships, and offer resilient economic models. With a projected annual growth rate of 11% through 2029, the industry is thriving, ...

ServiceTitan's report highlights revenue stability among contractors despite challenges like labor shortages and rising costs, emphasizing technology's role in growth. ServiceTitan has released its ...

AI agents are boosting efficiency, cutting costs, and improving customer satisfaction. By 2027, 50% of service cases are expected to be resolved by AI. 4 out of 5 service leaders say AI agent ...

Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. May 07, 2025, 01:44pm EDT A sign for "Self Service Check-in ...