Auto dealership service advisers and technicians are not communicating well and it costs dealerships money, according to survey data from global research and consulting firm Ducker Carlisle. Resolving ...

What Lifetime Service Actually Looks Like in Automotive Ownership features insights from Phil Mitchell, Auto Industry Expert of Sumner, WA, in HelloNation.

Dealership service centers across America are raking in cash for auto dealers and industry-wide, this March was the best in the last five years in terms of revenue. This was achieved despite repair ...

On Monday, One View, an auto industry-specific data solution specialist, announced the addition of a WebScan utility that can enable dealerships to scan documents directly into the Vault document ...

Dealership service departments are losing loyalty: a new report shows customers face scheduling delays, poor communication and repeat repair visits. Dealerships are losing service customers due to ...

So you own a Lexus and you’re looking for a local auto service provider. Do you have to take your car to a Lexus dealership, or can you schedule Lexus service at a Toyota service center? Our Orlando ...