It was Doug Watt’s first day on the job at New England Communications, circa 1997. He was assigned to work with Dan Hodgkin, an industry veteran who had been doing this work for years. Doug’s job was ...

Some of the tools you use in building applications also apply as you build out your services. The Single Responsibility Principle (SRP), for example, makes as much sense at the service level as it ...

It’s often good to start a service installation by deciding which conductors belong in the service. To identify a service conductor, step back and see if you’re dealing with a service or a load side ...

A homeowner wakes up one morning and realizes he has no electricity. Soon after, an electric utility truck rolls up, and two utility workers approach the home. They spend a few minutes assessing the ...

In this extract from his new book, Redesigning Thinking, Clive Grinyer explains why design is a core business tool that is the “binding glue” in creating successful products and services I ran a team ...

We list the best website design services, to make it simple and easy to make your online presence look more professional. There are three main routes to your site online: web hosting, via a website ...

Help! You’re trapped in a Pinterest loop and can’t get out. You’ve decided to try your hand at interior design—you have a sense of what good design entails, plenty of ideas (and TikTok tutorials), ...