Digital transformation is inarguably a deciding factor today to stay ahead, keep companies competitive, and customers well-served. But what to do when your legacy estate is holding you back? This is ...
Many companies have successfully transformed their manufacturing, R&D, and other business functions, improving their performance while stripping out cost. Yet far fewer have optimized their service ...
As a term, business service management (BSM) was first included in the 2007 version of Information Technology Infrastructure Library (ITIL), where its definition was “the management of business ...
Operations is a core functional area of an organization, along with marketing, human resources and accounting. Operations management plays a crucial role in enhancing the quality of products and ...
With campus roaring back to life amid back-to-back Commencements, Reunions, and special events, HBS IT and Operations have been partnering closely behind the scenes to ensure these activities go off ...
With optimized ITSM, healthcare organizations can abandon outdated and siloed legacy tools, allowing their teams to focus on ...
Freshworks to Deepen its IT Service and Operations Portfolio with Acquisition of FireHydrant’s AI-Native Incident Management and Reliability Platform ...
Improving field service productivity is top of mind for most industries. It comes as no surprise with the significant shortage of field technicians, with 3 million unfilled jobs expected in the ...
MILWAUKEE, July 15, 2020 /PRNewswire/ -- MSI, a leading provider of field service management software, is pleased to introduce Service Pro Business Intelligence (BI), an integrated, coding-free data ...
This article originally appeared in the November 2021 issue of Security Business magazine. When sharing, don’t forget to mention Security Business magazine on LinkedIn and @SecBusinessMag on Twitter.
This program emphasizes knowledge of food preparation and service and management of food service operations and provides a unique concentration in sustainable food systems. The flexible curriculum ...
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