Smaller customer support teams can use customer service management solutions that meet their needs. Email. Email is the backbone of customer support - be it external or internal customer service.

AlarmPoint Systems broadens integration with HP by enables its AlarmPoint Express and Mobile Gateway products to work directly with HP Service Manager software. The workforce is becoming increasingly ...

FRISCO, Texas--(BUSINESS WIRE)--Monolith Software, the leading provider of next-generation, unified service management solutions for service providers, managed service providers, and financial ...

There are plenty of cloud services available, be it for remote access or data backup. With the cloud at the forefront, traditional ways of working are changing. SaaS, or Software as a Service, is one ...

SIMCO's CERDAAC® Service Manager™ software facilitates end-to-end service program management to help customers address challenges related to calibration, maintenance, and compliance SANTA CLARA, ...