The exact type of information in a customer service management system varies somewhat depending on the type of services the business offers. These systems should provide a complete record of ...

LAS VEGAS — Decisiv Inc. said beginning in 2017 its software platform will power the service management systems used by Paccar Inc.’s truck brands Kenworth and Peterbilt. The company made the ...

Dartmouth-Hitchcock, a nonprofit health system with hospitals and clinics throughout New Hampshire and Vermont, had 12 different siloed IT service management systems for different application teams, ...

ORLANDO, Florida—Service relationship management (SRM) provider Decisiv Inc. announced March 7 at the Technology & Maintenance Council’s Annual Meeting new fleet-focused asset service management ...

Sterling, Va. — NEW Customer Service Companies (NEW), the nation’s largest provider of extended service plans and buyer protection programs for consumer products, has acquired ServiceBench, a provider ...

For decades, IT Service Management (ITSM) was often synonymous with manual processes and endless ticket queues. People used to dread contacting the IT help desk for fear of being caught in ‘ticket ...

Now more than ever, state and local government agencies need ways to streamline processes and improve operations. Fortunately, many jurisdictions already use provenIT Service Management (ITSM) ...

Systems management tools will automatically track your IT assets and help you plan requirements to meet demand. Discover the best in the business. Businesses buy IT systems to improve productivity and ...

Nashville-based SMS Holdings Corp. announced Tuesday that Scott Born has been named president of its Service Management Systems. According to a release, Born replaces Michael Wein and returns to ...

Expert Snowmelt Installation Now Available in Colorado Springs Colorado Springs, United States – December 29, 2025 / Springs Concrete – Heated Driveways-Concrete Driveways-Hydronic-Electric-Contractor ...