AUSTIN, Texas--(BUSINESS WIRE)--ManageEngine, a division of Zoho Corp. and a leading provider of enterprise IT management solutions, today announced that ServiceDesk Plus, its flagship AI-driven ...

BURLINGTON, Ontario--(BUSINESS WIRE)--Working together with Professional Designations Corp (PDC) and industry experts, Pink Elephant announces an innovative IT Service Management Essentials ...

The Central Bank of Kenya (CBK) has joined the ranks of globally benchmarked institutions after attaining the ISO/IEC 20000-1:2018 Certification for Information Technology Service Management (ITSM).

The IT Infrastructure Library (ITIL) offers best practices for delivering IT services using a systematic approach to IT service management (ITSM). ITIL certification is near the top of almost every ...

IT service management, or ITSM, certifications have become standard across the technology sector. These certifications can show competency and knowledge related to designing, planning, operating and ...

Doha, Qatar: Qatar Airways has been recognised by Alcumus ISOQAR, one of the most recognised and respected UKAS accredited certification body for successfully demonstrating the implementation and ...

TYSONS CORNER, VA, August 1, 2018 ” NSF International has certified that CACI International™s (NYSE: CACI) is compliant with International Organization for ...

Customer Service Institute of America recognizes ISN for its award-winning customer service ISN, the global leader in contractor and supplier information management services, announced today it has ...

Certification signifies that ServiceDesk Plus and the teams behind it adhere to ITIL best practices Reaffirms ManageEngine as a trusted partner for businesses seeking an industry-certified service ...