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Heating, ventilation, and air conditioning companies operate in a fast-moving service environment where timing, coordination, ...

The price of food continues to go up and up, but surprisingly that hasn’t (yet?) played out as pressure on the wider restaurant industry. Now, a startup that’s building technology to serve that sector ...

The U.S. restaurant industry is expected to pass $1 trillion in sales for the first time this year, despite wider economic pressures on consumers. Now Restaurant365, a startup building tech to manage ...

LOS ANGELES--(BUSINESS WIRE)--Industry-leading roadside assistance software company HONK Technologies today launched a suite of service plans which simplify the process of comparing service offerings ...

A recent global survey of working professionals reveals that nearly 1 in 3 workers are using generative AI at the workplace. Forrester predicts that enterprise AI initiatives will boost productivity ...

SAN FRANCISCO--(BUSINESS WIRE)--Vagaro, the leading software for businesses in beauty, wellness, and fitness, today announced that they have strategically acquired Schedulicity, a scheduling software ...

Software is truly everywhere in the modern world. From streamlining workflows to making phone calls to following navigation routes in a car, the list continues—and so does the industry’s growth. By ...

Analysys Mason ranked Amdocs as the global leader in service design and orchestration product revenue for the seventh year in a row, with an estimated market share of 13%. Amdocs was also ranked by ...

As the $283-billion IT service industry navigates a shift in its delivery mechanisms and revenue streams, HCLTech is focusing ...

Software firms drive innovation, create long-lasting customer relationships, and offer resilient economic models. With a projected annual growth rate of 11% through 2029, the industry is thriving, ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In the realm of customer service, a monumental shift is underway. Outdated legacy software ...