Today’s push for superior customer service is being underscored by the financial incentives/disincentives embedded in Medicare payment methodology. Strategists also point to the long-term reality of ...

com·pas·sion | kÉ™m-ˈpa-shÉ™n — noun — sympathetic consciousness of others’ distress, together with a desire to alleviate it. This definition should also include firefighters, EMS and all first ...

Industries around the world depend on a variety of services and products to fulfill their respective missions. When your company is one that lends support through providing a service, rather than a ...

The Installation Management Command's Service Culture Campaign focuses on caring and engaged leadership, seen as key to developing highly effective teams capable of supporting installation senior ...

Focus on values and relationships, be sure people have enough freedom and motivation to make the right choices and, ultimately, that will get you to that true service excellence environment. In ...

There are many reasons why excellent service is valuable to a service business. If a company can provide best-in-class service, they will retain customers, attract new ones, and realize financial ...

The quest for IT service excellence is never-ending. Here are ways you can attain customer satisfaction without burning-out your team. Service delivery excellence is an attribute that far too many IT ...

The tenets of being cost-conscious and focused on service excellence seem to be in direct contradiction. After all, investing in providing a strong customer experience comes at a cost to the ...

MALAYBALAY CITY (PIA)–In a quest to foster service excellence in all government agencies, the Department of Tourism in Northern Mindanao (DOT-NorMin) recently conducted a forum with the Bukidnon media ...