AUSTIN, Texas--(BUSINESS WIRE)--SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, today announced the launch of the integration between SolarWinds ® ...

DUBLIN, CALIFORNIA, UNITED STATES, February 7, 2023 /EINPresswire.com/ -- Rezolve.ai, a modern employee service desk provider based in CA, announced its integration ...

Atlassian is integrating knowledge management tools more throughout its JIRA Service Desk with the aim of resolving service requests faster. On Wednesday, JIRA Service Desk agents will see recommended ...

SAN RAMON, CA--(Marketwired - Jan 10, 2017) - xMatters (www.xmatters.com), the intelligent communications platform that connects insights from any system to the people who matter, today announced its ...

BOULDER, Colo.--(BUSINESS WIRE)--VictorOps announces a new bidirectional integration that connects Atlassian JIRA Service Desk with VictorOps’s real-time incident management platform. This integration ...

It’s challenging for a fast-growing small business to offer great customer service while continuing to increase sales at a rapid rate. It would probably go more smoothly if the two departments had ...

On June 13, Mercury Interactive announced that it is expanding its reach into the IT services management market. The company is tackling the service desk and has acquired PowerHelp IT software from ...

Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

The technologies in our personal lives — navigating Amazon for the first time, for example, or hailing our first ride from Uber — taught us about self-service. Now, at work, we expect the same quality ...

The integration between SolarWinds Discovery and the Orion Platform increases visibility into IT asset information to improve service management processes Fully integrated with SolarWinds Service Desk ...