Running a software development business, I've learned that expanding it and consistently improving its profitability involves a complex mechanism requiring careful planning and efficient management. A ...

Both service operations and manufacturing operations are in the business of satisfying customers, and that requires organization and planning. While the mechanisms and inputs for creating customer ...

The Higher Education Commission (HEC), has launched an integrated automation suite, MAKTAB, to transform universities by uplifting ...

Services are failing poor people! This is the damning declaration contained in the World Development Report (WDR) 2004 that first alerted the world to the state of service delivery and the urgent need ...

There's a commonly accepted ratio adopted by many organizations: hiring about two full-time HR employees per every100 people. Two HR employees are then tasked with juggling the concerns, questions, ...

Delivery fleet operations eat up a huge chunk of transportation costs, whether you operate your own fleet or outsource delivery functions. In spite of this cost they have a huge role to play in ...