Back in 2010, when I was working in IT in local government, shared services were hailed as a lifeline. Councils were facing unprecedented budget cuts, austerity was biting hard and the subsidy for ...
There are two current trends in IT with diametrically opposed points of view that are worth looking at. The first is shared services, wherein the IT organization becomes the internal service provider ...
The technology landscape has been redefined by the rise of XaaS (“anything as a service”). Initially built on the promise of the cloud, XaaS has revolutionized business by making IT services flexible, ...
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