Public-sector organizations face a unique set of challenges when it comes to managing service delivery for both citizens and employees. Limited resources, tight budgets and fragmented processes can ...

In the rapidly evolving landscape of logistics and delivery services, the seamless management of time-sensitive shipments has become a critical factor for businesses striving to stay ahead of the ...

City Manager Kagiso Lerutla has called on senior officials to prioritise on-the-ground service delivery and accountability during a Fixing the Frontline management meeting.

Organizing government services around life events has become increasingly popular worldwide. Late last year, President Joe Biden signed an executive order to bring life-event service delivery to ...

Get the latest federal technology news delivered to your inbox. The White House envisions applications for services like food assistance, Medicaid and other benefits taking 20 minutes, with enrollment ...

The Quality Management Summit & Awards is one of India's leading platforms for recognizing excellence across industries.

The Philippines facility management market offers opportunities driven by rising investment in public works, booming BPO demand, and sustainability reporting mandates. Key growth areas include ...

What is ITSM (IT service management)? Your email has been sent This ITSM guide covers how IT service management evolved from ITIL, along with an overview of the ITIL life cycle and the many IT service ...

GRAND FORKS – A United States Postal Service audit of mail operations in the North Dakota-Minnesota District found issues across the board, ranging from mail delivery to management practices. The ...

Chandigarh, Jan 23 (PTI) The Haryana Electricity Regulatory Commission (HERC) has issued directives to the state power utilities to improve service delivery, accountability, and institutional ...

The U.S. Postal Service has continued to see slower mail delivery across the country, with delays picking up as the agency is in the throes of transforming its entire network. Postal management has ...