Cloud computing has increasingly become a dominant model for computer and information technology service, with the majority of businesses worldwide using computing resources and storing data “in the ...

Salesforce continues to build out the non-salesy parts of its software-as-a-service portfolio, making new features for its Service Cloud generally available as of Wednesday and introducing a new ...

Worldwide, spending by businesses on cloud computing infrastructure is forecast to top $1 trillion for the first time in 2024. This will be driven by factors such as a growing need to adopt new ...

Explore the top 18 generative AI tools revolutionizing customer service, from advanced chatbots like Cognigy and IBM WatsonX Assistant to comprehensive platforms like Salesforce Einstein Service Cloud ...

Here's a look at how the cloud leaders stack up, the hybrid market, and the SaaS players that run your company as well as their latest strategic moves. Microsoft Azure is Microsoft's comprehensive ...

Anyone who who follows technology trends has undoubtedly heard the term "cloud service" thrown around a few gazillion times over the past few months. But if you don't know the difference between terms ...