Fieldman's Asset & Work Management Platform has launched a self-service appointment scheduling module integrated with its dynamic scheduling feature. This innovative addition empowers utilities and ...

ST. LOUIS – Metro Transit officials are enhancing its Call-A-Ride service for riders with disabilities by implementing ‘Spare’, a new scheduling and dispatching software launching Monday. The upgrade ...

Calendly: Calendly Thryv: Thryv Squarespace Scheduling: Squarespace Square Appointments: Square Setmore: Setmore SimplyBook.me & SimplyMeet.me: SimplyBook.me Appointment scheduling software for small ...

Anna Baluch is a freelance writer from Cleveland, Ohio. She enjoys writing about a variety of health and personal finance topics. When she's away from her laptop, she can be found working out, trying ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

How Shift-Scheduling Software Makes On-Call Shifts Obsolete HR tech played a role in the rise of on-call shifts in retail, restaurants, healthcare, and other industries. PCMag's HR tech columnist ...

If you’ve never worked in or managed a call center, the job of call scheduling seems pretty straightforward: You get a certain number of employees and get them to either answer calls or make them. A ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

In an earlier time, bosses would create a weekly work schedule out of their own expertise and experience, and tack it up on a bulletin board so employees could know their hours for the coming week or ...

Freshworks to Deepen its IT Service and Operations Portfolio with Acquisition of FireHydrant Freshworks has signed a definitive agreement to acquire FireHydrant, a provider of AI-powered Incident ...