Self-service checkout theft is surging - and some government officials may be becoming concerned. Several states have rolled out major modifications to self-service scanning for customers, including ...

Technology has a way of both making life radically more convenient and upsetting organized labor. This has always been the case. A case in point is California’s perpetual war on self-service machines ...

A proposed law would require certain city stores to staff one employee at every three self-service checkout kiosks.

The way we pay for our groceries and goods is undergoing a significant transformation, and major retailers like Walmart are at the heart of this evolving checkout experience. It’s a dynamic shift that ...

Connecticut lawmakers are considering a proposal that would limit the use of self-checkout lanes at grocery stores, a measure that has drawn sharp opposition from retailers and business groups.