Consumers today use self-service technologies to schedule appointments, make travel plans, pay bills and manage many other aspects of their lives. As a result, many individuals increasingly expect ...

Carter Evans has served as a Los Angeles-based correspondent for CBS News since February 2013, reporting across all of the network's platforms. He joined CBS News with nearly 20 years of journalism ...

Back in July, a survey conducted exclusively for Newsweek found that a majority of Americans wanted self-checkout kiosks to be completely removed from retail stores. The poll noted that 62% of ...

Epson today announced it will be showcasing its wide variety of technology for retail businesses at NRF 2026: Retail's Big Show from Jan. 11-13 in New York City. Epson will highlight a comprehensive ...

Today’s demand from consumers for exceptional digital self-service and immersive engagement has become an all-encompassing influence, shaping their interactions with brands and corporations across ...

CEO, National Retail Solutions (NRS). POS, NRS Digital Media, NRS Pay, NRS Funding, NRS Purple, and NRS Petro: Helping retailers succeed. Rushing through the supermarket last week, I encountered a ...

The retail landscape witnessed a seismic shift in 2024 when Walmart began systematically removing self-checkout machines from select stores across the United States. This strategic pivot from the ...

Self-service kiosks at McDonald’s and other fast-food chains have loomed as job killers since they were first rolled out 25 years ago. But nobody predicted what actually happened. In one of the ...

Interactive kiosks help build loyalty and increase revenue. Today’s convenience-driven culture is propelling significant revenue for interactive kiosks. It is an industry expected to nearly double to ...

The modern supply chain is a sprawling international network that has to be able to react to sudden swings in demand, new ...

As Tesla Inc. prepares to launch its autonomous ride-hailing service later this month in Austin, activists are raising safety concerns. The Dawn Project, a California-based group that aims to raise ...