On Wednesday, January 7, 2026, Social Security Administration (SSA) Commissioner Frank J. Bisignano met with Social Security ...
The SSA Inspector General's report says the agency's telephone service performance metrics are accurate after senator's request for analysis The Social Security Administration Office of Inspector ...
A digital-first Social Security overhaul has cut wait times and reduced backlogs, according to new data shared by the SSA.
BALTIMORE, Maryland — The Social Security Administration is making progress tied to its push toward a digital-first model.
The Social Security Administration (SSA) has said its phone service has improved markedly in 2025 after a Democratic lawmaker called for a review of its customer service operations. A review by the ...
WASHINGTON — The Social Security Administration’s new chief is promising to overhaul the agency’s system of clawing back billions of dollars it claims were wrongly sent to beneficiaries, saying it ...
The Social Security Administration’s claims that its customer service has shown significant improvement are accurate, a government oversight group reported Monday, but critics argue the report’s ...