In the call center, effective management of customer data and other sensitive information is par for the course, so data protection is critical. Unfortunately, traditional consumer browsers used to ...
In a call with a customer service rep, a customer refused to answer basic security questions and instead asked to be transferred to the company’s president. Customer service workers say this is a ...
Every device had become a battleground. Here's everything you need to know. Read now Cybersecurity company Proofpoint released a new report on Thursday highlighting an increase in call center-based ...
For the past two months, security researchers have been waging an online battle against a new 'BazarCall' malware that uses call centers to distribute some of the most damaging Windows malware. The ...
Georgian prosecutors say the former head of the State Security Service took bribes to shield scam call centers that targeted ...
A hack of a call center provider led to a breach of data at security company Okta, causing a storm in the cybersecurity world this week. (Photo by Jakub Porzycki/NurPhoto via Getty Images) Under Costa ...
WASHINGTON — A federal watchdog has opened an investigation into the Social Security Administration’s call center operations following concerns raised by Sen. Elizabeth Warren, D-Mass. Warren asked ...
COLUMBUS, Ohio — Calling the Social Security Administration’s 800 number has left a lot of people frustrated. Wait times are increasing and so are the number of callers who never speak to an agent.
PORTLAND Ore. (KPTV) - As TriMet continues to ramp up security on busses and MAX trains, on Thursday, they unveiled their new 24/7 security operations center. Earlier this week, TriMet installed the ...
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