Sears accepts payment for installation but leaves the washer job unfinished. The company ignores refund requests, showing how communication quickly collapses. Escalate your complaint with proven steps ...

When Tom Fleming bought a new Kenmore front-loading washing machine, he expected it to last for years, but it broke shortly after and took him months to ger repaired. When Tom Fleming bought a new ...

Kenmore's $1,530 Elite 31633 washing machine (available at Sears for $915) has the best stain removal score of any top-loader we've tested so far. It also looks high-end and can hold twice as many ...