When Samsung announced its new Galaxy S22, the biggest Android smartphone launch of the year, Jennifer Larson was ready to finally make some money. On February 9th, she logged into the Ibbu app, where ...

If you’ve got a Samsung Galaxy phone in need of repair, you may need to find a new shop. Best Buy’s Geek Squad—once a Samsung-authorized partner—will no longer fix hardware issues such as depleted ...

The acclaimed television series will spotlight how Samsung is redefining customer care through advanced training programs, cutting-edge solutions, and a people-first approach. "Trending Today" ...

According to a leaked contract, Samsung has been requiring third-party repair shops to share customer data with Samsung. The ability to get your broken smartphone repaired has been seemingly picking ...

Samsung is redesigning its service centers to improve smartphone customer service. This change will create a smooth process ...