Salesforce.com unveiled an on-demand customer support service on Wednesday, in a move to broaden its customer relationship management offerings. Supportforce.com is designed to allow a company's ...

Hosted CRM evangelist Salesforce.com Inc. began a new branding campaign this week to draw attention to its customer service support functionality, launching a new Web site at Supportforce.com and ...

NEW ORLEANS--(BUSINESS WIRE)--Inclusively, a leading workforce inclusion platform and Salesforce, the #1 AI CRM, expanded their partnership today to deepen Salesforce’s accessibility resources and ...

This includes the launch of DOLA (Department of Labor Agent) to enhance citizen support and service - connecting citizens to the critical resources they need to thrive in a changing economy, ...

Backed by Rockbridge Growth Equity, FormativGroup today announced the acquisition of Flok, a Salesforce consulting firm known for helping organizations transform customer support operations and ...

Claiming that Support.com will "transform contact centers and help desks the same way that salesforce.com has transformed sales force automation," the San Francisco-based provider said the new service ...