We've already seen Web-based desktops from the likes of Laszlo with its Webtop (see video) and from Sapotek with its Desktoptwo (see video) -- both of which pursue different models (the former, you ...

Salesforce launched Headless 360 at TDX, opening its CRM platform to AI agents through APIs, MCP tools and CLI commands in a major push to make enterprise software work without the browser.

Next month will see the first of Salesforce.com’s 2010 releases with the launch of Spring ’10. Of the changes, a new interface will combine much of the old with an updated look and feel that is ...

SugarCRM is hoping to gain inroads against its much larger rival Salesforce.com with a revamped user interface it says places emphasis on the needs of individual users, not business managers seeking a ...

SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE (Nasdaq: NICE) business, today announced new enhancements to CXone Agent for Salesforce that enables omnichannel experiences for customers – ...

Every capability in Salesforce’s platform is accessible via application programming interfaces, Model Context Protocol tools for connecting models to data and tools, or the command line. That means ...

UIs are evolving from the fixed, static screens we've viewed for decades to generated 'just-in-time' projection layers that appear as simple text boxes.

Visualforce will provide a way for Salesforce.com ISVs, partners and customers to build graphical user interfaces for applications they assemble for the vendor's Force.com platform. Visualforce can be ...

Whether you work in a more traditional, structured business environment or a dynamic startup, there’s a type of employee appreciated by any manager: the change agents. Regardless of the department, ...

Innovation advances CXone Agent for Salesforce with digital channel elevation and enhanced agent experience “Today’s customers expect only the best from each and every brand they interact with, every ...