Salesforce has expanded its AI tools with Agentforce, a platform to help users automate tasks. Agentforce uses generative-AI models that build on Salesforce's existing products. This article is part ...

Salesforce launched a new healthcare AI assistant within its customer relationship management system, marking the latest tech company trying to expand its reach in the healthcare market. As AI ...

At the recent Dreamforce 2024 event, Salesforce CEO Marc Benioff focused on introducing Agentforce, a suite of autonomous AI agents designed to carry out data-driven actions across crucial business ...

Salesforce Inc. today announced one of its most comprehensive artificial intelligence updates to date with the launch of Industries AI, a new automation platform that can perform a variety of ...

Salesforce Inc. today launched a significantly enhanced version of Slackbot, the artificial intelligence assistant embedded in Slack. The company first debuted the upgrade at its Dreamforce 2025 ...

Agentic AI refers to systems that can act on behalf of users by automating tasks, generating insights and helping teams make ...

Marc Benioff, chief executive officer of Salesforce Inc., during an interview on Thursday. Salesforce CEO Marc Benioff said AI is handling a lot of work at his company previously done by humans — up ...

Salesforce is rapidly increasing its use of AI to automate tasks and streamline operations, CEO Marc Benioff says. AI now handles between 30% and 50% of the company's workload. Get ahead of next ...

The 10-year agreement involves Salesforce as a long-term tech partner supporting data integration, AI, and cloud-based ...

Microsoft announced that 10 new AI agents, or AI capable of acting on an organization’s behalf to carry out tasks, will become available in public preview next month. McKinsey & Company already used a ...

Salesforce has unveiled an AI model that punches well above its weight class, potentially reshaping the landscape of on-device artificial intelligence. The company's new xLAM-1B model, dubbed the ...

Salesforce has unveiled its Agentforce platform in a bid to provide enterprises with intelligent conversational capabilities and autonomous agents designed to handle a wide range of day-to-day tasks.