Market realities, competition from Oracle, and maintenance and support complexity are the reasons behind ERP giant SAP's move to limit service plan choices for new customers of its enterprise software ...
SAP’s recently announced plans to overhaul its support services have user groups giving the thumbs up, although it may be some time before many customers feel a big difference. Dubbed One Support, the ...
Details from new court documents show potential legal quagmires for both third-party maintenance and support providers and their customers. Will the case rock the whole third-party maintenance ...
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