Mis-selling is a significant concern in the insurance sector, and insurers need to conduct a root cause analysis to identify ...

The regulator noted that mis-selling frequently leads to higher premiums, dissatisfaction and ultimately non-renewal of policies, contributing to a rise in lapse cases across the industry.

Mis-selling continues to be a key concern in the insurance sector, with the regulator asking insurers to dig deeper into the root causes behind such practices, according to the latest annual report of ...

Data in the IRDAI Annual Report 2024–25 shows that grievances categorised under Unfair Business Practices increased to 26,667 in FY25, up from 23,335 in FY24, a rise of around 14% year-on-year.