The audio version of this article is generated by AI-based technology. Mispronunciations can occur. We are working with our partners to continually review and improve the results. After weeks of long ...

Rogers customers tell CBC’s Go Public they’re frustrated after spending hours on hold trying to resolve basic issues. Meanwhile, insiders say the company is increasingly relying on AI assistance to ...

TORONTO — Rogers Communications Inc. says it has laid off employees from its customer service department amid a shift in customer habits. The Toronto-based company says the cuts affect "a small ...

After weeks of long waits and dropped calls, Winnipeg’s Anil Sedha finally managed to cancel his Rogers internet. (Tyson Koschik/CBC - image credit) When Anil Sedha decided to cancel his Rogers ...