Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. To drive efficiency and elevate constituent service, state and ...

Five years ago, when my company started working on robotic process automation (RPA), we had to explain to CIOs or CTOs what RPA is. Today, the table has turned, and the conversations are generally ...

While the horizon of artificial intelligence promises truly autonomous, agentic systems capable of complex reasoning and action, the journey for many businesses begins with mastering AI automation.

AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Businesses worldwide are automating many workflows, and the pandemic is ...

RPA brings to mind humanoid robots replacing human employees, but it’s actually much more benign (and beneficial) than that. With all the recent discussion about the AI-driven ChatGPT, Google Bard and ...

Building off some early successes with robotic process automation, or RPA, the U.S. Air Force is deploying the capability on a greater scale. Assisted by the Air Force Robotic Process Automation ...

NICE RPA received the highest use-case score among all vendors for Attended Automation and ranked in the top 5 for the Unattended Automation use case NICE believes that its ranking is influenced by ...

NEW YORK--(BUSINESS WIRE)--WorkFusion, a top provider of Intelligent Automation software, today announced it received the highest score among 18 vendors for the “Augment Knowledge Workers” use case in ...

QBE European Operations has used Pega bots to help automate the underwriting and claims process, saving the company hours and improving customer satisfaction. QBE Insurance Group is one of the world’s ...

This week saw another good webinar from the Brookings Institution. The topic was robotic process automation (RPA) and intelligent automation (IA) in federal agencies. Though the conversation was ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that NICE has received the highest score for the Attended Automation use case in the 2022 Gartner Critical Capabilities for Robotic ...