Imagine “hiring” a robot instead of buying one. That’s the core idea behind Robot-as-a-Service (RaaS), a business model that is rapidly transforming how companies adopt automation. Much like ...

“Robots” uses Coolidge’s comedic performance to highlight what can be an irritating expectation consumers have when calling customer service. According to a recent Discover and Dynata survey, 95% of ...

Today more than ever, customer service really matters. Technology is starting to replace many conventional human interactions, but is that a good thing? We all know robot customer service reps fall ...

The robot is equipped with Video Banking and Artificial Intelligence (AI), taking on the role of a friendly branch staff. In a statement, the bank said the Humanoid Robot can engage customers in ...

Service robots are reshaping healthcare, retail, and hospitality by improving efficiency, safety, and daily operations ...