Forbes contributors publish independent expert analyses and insights. Dr. Lance B. Eliot is a world-renowned AI scientist and consultant. I suppose that we all from time to time think about how our ...

According to a 2023 survey, “The Ever-Growing Power of Reviews,” 74% of shoppers say that ratings and reviews are a key idea to learn about products they are buying for the first time. The same survey ...

You're shopping for an item on Amazon and want to see what other buyers think of it. But it's a popular product that's triggered hundreds or even thousands of individual reviews. Instead of reading ...

The Federal Trade Commission (FTC) has proposed a formal ban on fake reviews and testimonials. Companies would also be prohibited from using phony followers and views to inflate their social media ...

Consulting reviews or ratings while shopping online has become second nature for many consumers. Whether you’re browsing for an investment purchase like a new couch or looking for everyday items like ...

NPR's Mary Louise Kelly speaks with open source researcher Connor Plunkett, about his report with Bellingcat titled "Kinahan Cartel: Wanted Narco Boss Exposes Whereabouts by Posting Google Reviews." ...