Retailers’ ability to offer customers many happy returns is becoming more difficult and costly. Total returns in retail amounted to $743 billion in 2023, according to a report from the National Retail ...

36th Annual State of Logistics Report: Navigating uncertainty amid rising costs and global disruptions The 36th Annual State of Logistics (SoL) Report highlights a logistics market tested by economic ...

Online retail sales are here to stay. In the U.S. alone, sales will surpass $1 trillion this year and are expected to reach $1.6 trillion by 2027, according to a new Forrester report. But along with ...

The holiday shopping season is in full swing, with Christmas just 19 days away. All that shopping also means that retailers will deal with returned merchandise. This is part one of a two-part story on ...

According to Technavio, the cross-border supply chain market will reach $67.22 Bn at 12.54% CAGR by 2027 Challenges such as customs, reverse logistics, and unserviceable locations among others can be ...

Reverse logistics is one of the trickiest operations a retailer will undertake. Getting returns from a customer’s home back to the warehouse without losing product along the way or allowing ...

SOUTHBOROUGH, MA, Feb. 28, 2023 — The Reverse Logistics Association (RLA), the global voice of the returns and reverse logistics industry, voted Newmine, the leader in returns reduction and returns ...

WESTERVILLE, Ohio--(BUSINESS WIRE)--DHL Supply Chain, the Americas leader in contract logistics, today announced the acquisition of Inmar Supply Chain Solutions, a division of Inmar Intelligence and a ...

Reverse logistics is a term that is often heard but not fully understood by many business owners. Simply put, it’s the process of moving goods from their final destination back to the supplier. In ...

Managing product returns has always been a headache for retailers. The e-commerce boom only increased that pain and pressure. Call it buyer’s remorse, but when customers can’t see, touch and try on ...