Forbes contributors publish independent expert analyses and insights. Pam Danziger reports on retail, focused on the luxury consumer market. In the new experience economy, the very idea of what a ...

A merchandising reset is the large-scale rearrangement of a store's products. The product manufacturers, or the third-party merchandisers they hire, must stock or restock product according to a new ...

Popular opinion and retail consultants have been predicting the decline of physical stores for decades. Such forecasts gained a new poignancy in recent years, when COVID temporarily closed most ...

At their core, brick-and-mortar stores should be the physical manifestation of a brand — a distillation of its promise and the experience it aims to create for shoppers and associates alike. Now, as ...