Is AI coming for retail jobs? Sam Kliger, CEO of KWI, draws on four decades in retail technology to take this question ...

Enjoyable work is the top decision-driver that impacts stay or quit decisions among apparel and luxury retail store associates. Rounding out the list are work-life balance, physical demands, commute, ...

Retail in 2026 is moving faster than most organizations can manage through effort alone. Customers expect clear answers, quick adjustments and smooth experiences wherever they engage. Inside stores ...

In the retail industry, we have spent decades obsessing over the "last mile" of delivery—the logistics of moving a product from a warehouse to a doorstep. Yet, as someone who has navigated retail ...

Abstract: Generative AI-Powered Retail Store Workforce Management explores how generative AI reshapes workforce management in retail by enhancing core functions such as customer service, inventory ...

In early deployments across select apparel stores, AI Opportunity Engine grew associate-led outreach 6x in six weeks with a 35x return. These results indicate that AI-generated ou ...

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