Self-checkout takes work once done by retail employees and makes consumers do it. That's something many retail chains try to sell as a positive, rather than a spending cut. "Self-checkout technology ...

Kase reports porch piracy and package theft are rising, costing retailers billions and straining customer trust as e-commerce ...

Most brick-and-mortar retail is blowing it. Amazon’s grocery and pharmacy businesses grew at unexpected rates, earning surprised callouts from investors last year. Meanwhile, membership-based chains ...

A common problem all retail stores face is shoplifting. Billions of dollars are lost each year to this widespread issue. Though adolescents may be slightly more likely to shoplift than adults, the ...

So many retail challenges hinge on unreliable product data. Can agentic AI clean up that data enough to make a difference? Can it do the same for other verticals? Every vertical has its own unique ...

CarMax revolutionized the used car market by implementing a fixed-price retail model. But co-founder Austin Ligon ’80 says ...

A wine merchant says he is concerned about the extra costs and administrative burden on businesses.

Retail is experiencing a transformation on the scale of a once-in-a-century shift, fueled by the power of edge AI and breakthrough technologies that are redefining what's possible for the industry.

Earlier this year at the National Retail Federation (NRF) Big Show in New York, everything was about AI—from the exhibit hall to the breakout sessions, and conversations at the coffee break areas. One ...

Self-checkout takes work once done by retail employees and makes consumers do it. That's something many retail chains try to sell as a positive, rather than a spending cut. "Self-checkout technology ...