A Florida restaurant has elicited criticism after announcing its new service charge policy that would affect customers coming to dine with them but wouldn't be beneficial to their employees. Photos of ...

Failure to make service charge voluntary and to address consumer complaints was held to breach statutory consumer rights.

Editor's note: Jillian Ellison is a Greater Lafayette native and Purdue graduate who knows all the best places to go for entertainment, to order a birthday cake, grab a quick lunch or celebrate just ...

A slate of one-star reviews, some from people who admitted they had never even dined at the restaurant, said it all: Customers were not pleased about the service charge. Some seemed viscerally angry ...

The consumer authority ruled that adding service charge by default, even after clear judicial guidance, violates consumer ...

DENVER (KCNC) — When you see a service charge at a restaurant, where do you think that’s going? Employees are now taking legal action against a Denver restaurant group, claiming that 30% of an ...

CCPA investigates 27 restaurants for illegally charging service fees, imposing penalties and mandating refunds to consumers.

This story is free to read because readers choose to support LAist. If you find value in independent local reporting, make a donation to power our newsroom today. Governor Newsom signed a last-minute ...

(NEXSTAR) – Does your restaurant receipt have a few more line items on it lately? Restaurants are increasingly adding service charges to bills, according to point-of-sale company Square. Square ...

A popular steak chain has come under fire after it was revealed it will be slashing the amount of the service charge its waiters receive. Gaucho, which has 20 branches across the UK, sparked backlash ...

Like an unseen surcharge slipping into a dinner bill, a routine meal turned into a test of consumer rights. CCPA Fines Bora Bora Operator for Illegal Mandatory Service Charges The Central Consumer ...